This article discusses usage of Twitter to communicate with customers. Take that same concept and apply it to communicating with learners...
via CustomersAreAlways on 4/15/08
So, I had a few dates with Twitter this past weekend and it looks like love is in the air. I know you're probably asking, Where the heck have you been, Maria? Twitter has been around for ages and you're now just getting it?I'm not one of those early adopters when it comes to social networking sites, although I now truly see the potential to gain new business. I've said before that there is power in social networking and social media (I learned that there is a difference between the two) when it comes to communicating with customers, but I never really gave much thought to a Twitter explosion on customer service.

In doing a search for companies who use Twitter, I discovered that JetBlue engages in real conversations (You can follow JetBlue here).
And if you happen to be a Tweeter, I invite you to follow me here.
Things you can do from here:
- Subscribe to CustomersAreAlways using Google Reader
- Get started using Google Reader to easily keep up with all your favorite sites
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