Most of our corporate compliance training rules are very loosely defined and vague - on purpose, giving us room for interpretation and implementation. A simple example is rules about HIPAA and data security/passwords. Ask 50 different hospitals what that means and how they implement it, and you’ll get 50 different answers.
Does this type of training have to be as boring and wasteful (of time) as it currently is in most organizations? NO! We can do better. One simple method is to allow your users to “test out” of the courses.
We are required to have annual “training” on certain core topics for compliance reasons. We allow users to go straight to the test. If they pass, there’s no need to force them to view the course at all. We are working on re-doing the course navigation to allow users to go to the sections where they are weak (I hope to automate this process).
One reason trainers and educators get a bad rap is that we waste people’s time - a lot! (Think about your most boring college professor who loved to lecture on and on about something you cared nothing for, but you were required to take the course! He probably felt very powerful preaching to his captive audience. Remember how you wanted to skip that class each week?)
We do it because it meets our need for power. “You absolutely MUST view every single slide and read every single paragraph and diagram, because I say so and ‘the law requires it.’”
Yeah right! We use that as an excuse to meet our own power agenda. If we align ourselves with the organization’s business goals we will see that many of our courses can become much more “Lean” (ever heard of Lean Management?) - including our statutory or compliance courses!